Return, Exchange & Refund Policy

At Utility Closet, we want our customers to be completely satisfied with their purchase. If you are not satisfied with your purchase for any reason, we offer a 7-day return, exchange and refund policy. Below is our policy:


Returns:

  • If you are not satisfied with your purchase, you may return the item(s) to us within 7 days of the delivery date.
  • The item(s) must be unused and in the original packaging with all tags and labels attached.
  • You must provide proof of purchase, such as a receipt or order confirmation email.
  • Upon receipt of the item(s), we will inspect them to ensure they are in their original condition.
  • If the item(s) meet our return criteria, we will issue a refund to the original payment method, excluding any shipping charges.
  • Sale items cannot be returned only exchanged if any size issue

Exchanges:

  • If you wish to exchange an item for a different size, color or style, you may do so within 7 days of the delivery date.
  • we can only once exchange or return a particular product.   
  • The item(s) must be unused and in the original packaging with all tags and labels attached.
  • You must provide proof of purchase, such as a receipt or order confirmation email.
  • Upon receipt of the item(s), we will inspect them to ensure they are in their original condition.
  • If the item(s) meet our exchange criteria, we will ship the new item to you at no additional cost.
  • Sale items cannot be returned only exchanged if any size issue

Refunds:

  • If you are not satisfied with your purchase and would like a refund, you may do so within 7 days of the purchase date.
  • The item(s) must be unused and in the original packaging with all tags and labels attached.
  • You must provide proof of purchase, such as a receipt or order confirmation email.
  • Upon receipt of the item(s), we will inspect them to ensure they are in their original condition.
  • If the item(s) meet our refund criteria, we will issue a refund to the original payment method, excluding any shipping charges.

Please Note:

  • Brand Name Utility Closet reserves the right to refuse a return, exchange, or refund if the item(s) do not meet our return criteria.
  • In some cases, Shipping for Exchange/Return/Refund is chargeable.
  • All Indian orders are dispatched with Delihvery and is 100% trackable.
  • If you received a damaged or defective item, please contact our customer service team immediately and we will provide a replacement or refund.
  • For hygienic reasons, we cannot accept returns, exchanges, or refunds on opened or used items such as toiletries or personal care items.
  • Shipping charges for returns or exchanges are the responsibility of the customer, unless the item is defective or damaged.
  • If you have any questions about our return, exchange and refund policy, please contact our customer service team.

Get your all doubts clear :  +91 8892008100 | query@uclifestyle.com